From: route@monster.com
Sent: Monday, April 25, 2016 1:26 PM
To: hg@apeironinc.com
Subject: Please review this candidate for: Data Entry QA
This resume has been forwarded to
you at the request of Monster User xapeix03
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CONSUELO ESTHER MARQUEZ 70W 1200 N Pleasant Grove, Utah (626)261-8692 cemarquez@gmail.com CAREER
GOAL Development of new skills in a solid organization
gaining competitive advantage through High-Quality work WORK EXPERIENCE Murray Finance –
Murray Ut01/14 – 4/14 Loan/Collections · Call the
clients that are behind in payments. · Call the
clients the day of to remind them of payments. · Take loan
applications over the phone or in person. · Answer
phones answer client’s questions. · Take
payments when clients come in. · Call and
verify employment. · Enter
information for a credit check. J.C Refrigerated -
Covina, CA05/12 – 12/13 Dispatcher/Accounting/Account
Receivables · Dispatch
the drivers the pickups and the deliveries. · Using
quick books creating invoices · Scanning
BOL’s to keep for our records · Create
invoices using Quick Books then mailing, emailing & faxing out invoices · Faxing
open balance to clients. · Count
money cash and in checks fill out bank deposit slips. · File paper
work invoice numerical order. · Kept
record of the driver’s license & medical cards expiration date. · Kept
record of truck and trailers paperwork also the 90day and 1yr inspection · Answering
phones transfer calls. · Get
paperwork together for two Audits · Review new
employee applications called previous employers and references Damco - City of
Industry, CA01/12 - 05/12 Dispatcher/ QA · Dispatch
the warehouse of what company arrived to pick up or drop off their load. · Check
in/out drivers assigning them a door. · Create a
B.O.L for the drivers and make 4 copies 3 for the driver and one for our
records. · Called UPS
and FedEx to pick up items. · Send out
emails to notify client hour’s driver arrived & departed. · QA keep
count of merchandise for the client. · Check in
damage items create a report for the damage and email notifying the client. · Also do
musical for the client. · Trash the
damaged items at client’s request. Winegard Energy -
Irwindale, CA06/08 -06/09 Schedule
Coordinator/Dispatcher · Coordinated
the next day schedule for up to 12- driver’s routes. · Dispatched
urgent calls that needed to be worked on the same day. · Scheduled
appointment times with clients or with an apartment manager. · Monitored
switch-board operation. · Print out
routes and schedules for each driver. · Call
client’s to let them now when driver is on their way or if they are running
late. · Enter the
warehouse to make sure we certain door size in stock for some clients if not
I would place an order for it. · If any
special request from client I would notify my supervisor and the drivers. 3rd
Party Delivery - Pomona, CA04/06 – 10/07 Dispatcher/Data Entry · Dispatched
a total of 12 to 14 drivers for the arriving and departing stores. · Called
customers when drivers were on their way to deliver merchandise. · Answer
phones and transfer to the right dispatcher who has this client if that
person was busy on a call I would try my best to help the client myself. · Call and
ask client how our driver services at their home. · Make sure
all data was entered on computer and on paper for the night dispatcher. · Fax routes
to the Lowe’s stores for our drivers. Jack in the Box -
Azusa, CA12/03 – 05/06 Cashier/Shift
leader/Assistant Manager · Supervised,
trained and motivated employees. · Developed
the weekly work schedule and payroll. · Maintained
employee records and conducted employee reviews. · Determined
and oversaw store inventory and cash. · Established
efficiency and productivity in the restaurant. · Interviewed
applicants · Call in
employee’s to cover shifts. · Give
employee breaks and lunches. M.V. Transportation
- Indianapolis, IN11/02 – 11/03 Supervisor · Maintained
accurate medical records, · Kept logs
and driver information. · Developed
the weekly work schedule · Entered
driver’s hours for payroll. · Monitored
switch-board operation. · Collected
and counted each driver’s money and at the end of the night fill out a bank
deposit slip. · Check out
the drivers for the night. · Supervise
my utility man was doing his job cleaning vehicles insides and fueling and
washing at least 10 vehicles per night. Laidlaw Transportation
- Indianapolis, IN11/00 – 05/02 Incoming Call Center
Specialist · Assisted
customers over the telephone with questions relating to transportation
schedules, fares and company policies. · Set up
appointments for client to be picked up and dropped off at their location
desired. Also a return ride home. · Transfer
some calls to dispatch when needed. · Trained
new call center representatives. ACCOMPLISHMENTS Laid Law
Transportation Company, Certified Customer Service
Telecommunication, Drug and Control Substance South Gate Educational Center, Certified Excel, Word Processing, Data Entry QUALIFICATIONS ·
Excellent communication ·
Organization skills ·
Proficient in Windows and XP
(Word, Outlook, Excel, Quick Books ·
Typing (35 wpm), Ten key by
touch · Fluent
in Spanish Dependable,
Responsible, Self-motivated, Always eager to learn, Adaptable, Ability to
multi-task References
available up on request |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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Spanish |
Advanced |
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