From:                              route@monster.com

Sent:                               Monday, April 25, 2016 1:26 PM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Data Entry QA

 

This resume has been forwarded to you at the request of Monster User xapeix03

CONSUELO MARQUEZ 

Last updated:  05/09/14

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Pleasant Grove, UT  84062
US

Mobile: 626-261-8692   
queenesther1969@yahoo.com
Contact Preference:  Email

Quick View Links:

Resume Section

Summary Section

 

 

RESUME

  

Resume Headline: Consuelo Marquez

Resume Value: cz5mv3rbyju9yims   

  

 

CONSUELO ESTHER MARQUEZ

70W 1200 N

Pleasant Grove, Utah

(626)261-8692

cemarquez@gmail.com

 

CAREER GOAL

Development of new skills in a solid organization gaining competitive advantage through High-Quality work

WORK EXPERIENCE

Murray Finance – Murray Ut01/14 – 4/14

Loan/Collections

·   Call the clients that are behind in payments.

·   Call the clients the day of to remind them of payments.

·   Take loan applications over the phone or in person.

·   Answer phones answer client’s questions.

·   Take payments when clients come in.

·   Call and verify employment.

·   Enter information for a credit check.

 

J.C Refrigerated - Covina, CA05/12 – 12/13

Dispatcher/Accounting/Account Receivables

·   Dispatch the drivers the pickups and the deliveries.

·   Using quick books creating invoices

·   Scanning BOL’s to keep for our records

·   Create invoices using Quick Books then mailing, emailing & faxing out invoices

·   Faxing open balance to clients.

·   Count money cash and in checks fill out bank deposit slips.

·   File paper work invoice numerical order.

·   Kept record of the driver’s license & medical cards expiration date.

·   Kept record of truck and trailers paperwork also the 90day and 1yr inspection

·   Answering phones transfer calls.

·   Get paperwork together for two Audits

·   Review new employee applications called previous employers and references

 

Damco - City of Industry, CA01/12 - 05/12

Dispatcher/ QA

·   Dispatch the warehouse of what company arrived to pick up or drop off their load.

·   Check in/out drivers assigning them a door.

·   Create a B.O.L for the drivers and make 4 copies 3 for the driver and one for our records.

·   Called UPS and FedEx to pick up items.

·   Send out emails to notify client hour’s driver arrived & departed.

·   QA keep count of merchandise for the client.

·   Check in damage items create a report for the damage and email notifying the client.

·   Also do musical for the client.

·   Trash the damaged items at client’s request.

 

Winegard Energy - Irwindale, CA06/08 -06/09

Schedule Coordinator/Dispatcher

·   Coordinated the next day schedule for up to 12- driver’s routes.

·   Dispatched urgent calls that needed to be worked on the same day. 

·   Scheduled appointment times with clients or with an apartment manager. 

·   Monitored switch-board operation.

·   Print out routes and schedules for each driver.

·   Call client’s to let them now when driver is on their way or if they are running late.

·   Enter the warehouse to make sure we certain door size in stock for some clients if not I would place an order for it.

·   If any special request from client I would notify my supervisor and the drivers.

 

3rd Party Delivery - Pomona, CA04/06 – 10/07

Dispatcher/Data Entry

·   Dispatched a total of 12 to 14 drivers for the arriving and departing stores. 

·   Called customers when drivers were on their way to deliver merchandise.

·   Answer phones and transfer to the right dispatcher who has this client if that person was busy on a call I would try my best to help the client myself.

·   Call and ask client how our driver services at their home.

·   Make sure all data was entered on computer and on paper for the night dispatcher.

·   Fax routes to the Lowe’s stores for our drivers.

 

Jack in the Box - Azusa, CA12/03 – 05/06

Cashier/Shift leader/Assistant Manager

·   Supervised, trained and motivated employees. 

·   Developed the weekly work schedule and payroll.

·   Maintained employee records and conducted employee reviews. 

·   Determined and oversaw store inventory and cash. 

·   Established efficiency and productivity in the restaurant.

·   Interviewed applicants

·   Call in employee’s to cover shifts.

·   Give employee breaks and lunches.

 

M.V. Transportation - Indianapolis, IN11/02 – 11/03

Supervisor

·   Maintained accurate medical records,

·   Kept logs and driver information. 

·   Developed the weekly work schedule

·   Entered driver’s hours for payroll. 

·   Monitored switch-board operation.

·   Collected and counted each driver’s money and at the end of the night fill out a bank deposit slip.

·   Check out the drivers for the night.

·   Supervise my utility man was doing his job cleaning vehicles insides and fueling and washing at least 10 vehicles per night.

 

 

 

 

Laidlaw Transportation - Indianapolis, IN11/00 – 05/02

Incoming Call Center Specialist

·   Assisted customers over the telephone with questions relating to transportation schedules, fares and company policies.

·   Set up appointments for client to be picked up and dropped off at their location desired. Also a return ride home.

·   Transfer some calls to dispatch when needed.

·   Trained new call center representatives.

 

ACCOMPLISHMENTS

Laid Law Transportation Company, Certified

Customer Service Telecommunication, Drug and Control Substance

 

South Gate Educational Center, Certified

Excel, Word Processing, Data Entry

 

 

QUALIFICATIONS

·   Excellent communication

·   Organization skills 

·   Proficient in Windows and XP (Word, Outlook, Excel, Quick Books

·   Typing (35 wpm), Ten key by touch 

·   Fluent in Spanish

Dependable, Responsible, Self-motivated, Always eager to learn, Adaptable, Ability to multi-task

References available up on request



Additional Info

BACK TO TOP

 

Current Career Level:

Experienced (Non-Manager)

Years of relevant work experience:

7+ to 10 Years

Date of Availability:

Immediately

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

US citizen

 

 

Target Company:

Company Size:

 

Target Locations:

Selected Locations:

US-UT-Provo

Relocate:

No

Willingness to travel:

Up to 25% travel

 

Languages:

Languages

Proficiency Level

English

Fluent

Spanish

Advanced